Class 12 semester 4 Email Drafting Suggestions 2026
Full Gmail Format (From, To, Cc, Bcc, Subject)
Question 1: Defective Mobile Phone
New Message
From: rahul.sharma@gmail.com
To: customercare@electrostore.in
Cc:
Bcc:
Subject: Complaint regarding defective product - Order ID #88219
Dear Sir/Madam,
I am writing to express my dissatisfaction with a recent purchase (Order ID: #88219) delivered yesterday. I ordered a Samsung M32, but upon opening the box, I found that the screen is cracked and the device refuses to switch on.
I have attached photos of the damaged box and phone. I request you to kindly arrange for a replacement or initiate a full refund immediately.
Regards,
Rahul Sharma
+91-9876543210
I am writing to express my dissatisfaction with a recent purchase (Order ID: #88219) delivered yesterday. I ordered a Samsung M32, but upon opening the box, I found that the screen is cracked and the device refuses to switch on.
I have attached photos of the damaged box and phone. I request you to kindly arrange for a replacement or initiate a full refund immediately.
Regards,
Rahul Sharma
+91-9876543210
Question 2: Damaged Laptop Refund
New Message
From: anita.roy22@gmail.com
To: help@amazon.in
Cc: returns@amazon.in
Bcc:
Subject: Request for replacement/refund: Damaged HP Laptop (Order #AB-990)
Dear Customer Support,
I received my order (#AB-990) for an HP Pavilion laptop today. Unfortunately, the packaging was severely dented, and the laptop hinge is broken. It is unusable.
As I need this device urgently for my studies, I request you to process a replacement at the earliest. If a replacement is not available, please process a refund to my original payment method.
Sincerely,
Anita Roy
I received my order (#AB-990) for an HP Pavilion laptop today. Unfortunately, the packaging was severely dented, and the laptop hinge is broken. It is unusable.
As I need this device urgently for my studies, I request you to process a replacement at the earliest. If a replacement is not available, please process a refund to my original payment method.
Sincerely,
Anita Roy
Question 3: Admit Card Correction
New Message
From: sumit.das@gmail.com
To: controller.exam@wbchse.nic.in
Cc: principal@schoolname.org
Bcc:
Subject: Urgent: Correction of name spelling in Admit Card (Reg No: 112233)
Respected Sir,
I am a student of Class XII (Arts). I recently received my Admit Card for the upcoming board exams (Registration No: 112233).
There is a spelling error in my name. It is printed as "SUMIT DASS" instead of "SUMIT DAS". I have attached a copy of my Registration Certificate for verification. Please issue a corrected Admit Card so I do not face issues during the exam.
Thank you,
Sumit Das
Roll: 22, Sec: B
I am a student of Class XII (Arts). I recently received my Admit Card for the upcoming board exams (Registration No: 112233).
There is a spelling error in my name. It is printed as "SUMIT DASS" instead of "SUMIT DAS". I have attached a copy of my Registration Certificate for verification. Please issue a corrected Admit Card so I do not face issues during the exam.
Thank you,
Sumit Das
Roll: 22, Sec: B
Question 4: Guidance for Project
New Message
From: priya.k@gmail.com
To: english.teacher@school.com
Cc:
Bcc:
Subject: Request for guidance on English Project (Class XII)
Dear Madam,
I hope you are doing well. I am writing to ask for some guidance regarding our final English project. I have chosen the topic "Indian Anglophile Writers," but I am struggling to find reliable sources for the bibliography.
Could you please suggest a few books or websites where I can find authentic information? Also, could you clarify the word limit for the introduction section?
Thank you,
Priya Kumari
Class XII - A
I hope you are doing well. I am writing to ask for some guidance regarding our final English project. I have chosen the topic "Indian Anglophile Writers," but I am struggling to find reliable sources for the bibliography.
Could you please suggest a few books or websites where I can find authentic information? Also, could you clarify the word limit for the introduction section?
Thank you,
Priya Kumari
Class XII - A
Question 5: Traffic Signals Request
New Message
From: citizen.welfare@gmail.com
To: oc.traffic@kolkata.police.gov.in
Cc: municipality@city.gov.in
Bcc:
Subject: Request for installation of traffic signals at College More Junction
To the Officer-in-Charge,
I am writing to draw your attention to the College More Junction. This crossing has become extremely dangerous due to heavy traffic and the absence of functioning traffic signals.
There have been three minor accidents in the last week alone. School children and the elderly find it impossible to cross safely. I earnestly request you to install automatic traffic signals or deploy a traffic sergeant at this location immediately.
Yours faithfully,
Arun Sen
Secretary, Residents' Welfare Assn.
I am writing to draw your attention to the College More Junction. This crossing has become extremely dangerous due to heavy traffic and the absence of functioning traffic signals.
There have been three minor accidents in the last week alone. School children and the elderly find it impossible to cross safely. I earnestly request you to install automatic traffic signals or deploy a traffic sergeant at this location immediately.
Yours faithfully,
Arun Sen
Secretary, Residents' Welfare Assn.
Question 6: Sanitation/Drainage Issues
New Message
From: resident.abc@gmail.com
To: sanitation.dept@kmc.gov.in
Cc: ward.councillor@kmc.gov.in
Bcc:
Subject: Urgent: Clogged drains and sewage overflow in Ward 12
Dear Sir,
I wish to report the pathetic condition of the drainage system in Ward 12 (Netaji Nagar). The open drains have been clogged for two weeks, causing dirty sewage water to overflow onto the streets.
This has created a foul smell and is becoming a breeding ground for mosquitoes, posing a risk of Dengue. I request the department to send a cleaning crew immediately to unclog the drains.
Regards,
B.K. Roy
I wish to report the pathetic condition of the drainage system in Ward 12 (Netaji Nagar). The open drains have been clogged for two weeks, causing dirty sewage water to overflow onto the streets.
This has created a foul smell and is becoming a breeding ground for mosquitoes, posing a risk of Dengue. I request the department to send a cleaning crew immediately to unclog the drains.
Regards,
B.K. Roy
Question 7: Tour Package Inquiry
New Message
From: s.ganguly@gmail.com
To: info@happytravels.com
Cc:
Bcc:
Subject: Inquiry regarding Darjeeling Holiday Package (Puja Vacation)
Dear Sir,
We are a group of four friends planning a trip to Darjeeling during the upcoming Durga Puja vacation (October 10th to 15th). We are interested in a 4-night/5-day package.
Could you please email me the details of your available packages? Specifically, we would like to know the cost per person, hotel categories (3-star preferred), and whether sightseeing and meals are included.
Looking forward to your prompt reply.
Thanks,
S. Ganguly
We are a group of four friends planning a trip to Darjeeling during the upcoming Durga Puja vacation (October 10th to 15th). We are interested in a 4-night/5-day package.
Could you please email me the details of your available packages? Specifically, we would like to know the cost per person, hotel categories (3-star preferred), and whether sightseeing and meals are included.
Looking forward to your prompt reply.
Thanks,
S. Ganguly
Question 8: Tour Discrepancy Complaint
New Message
From: vikram.singh@gmail.com
To: manager@skytours.com
Cc: consumer.forum@help.in
Bcc:
Subject: Complaint: Discrepancy in amenities provided (Shimla Tour, Batch 4)
Dear Manager,
I am writing to express my disappointment with the Shimla tour (May 2024) organized by your agency. The brochure promised "3-Star Accommodation" and "AC Volvo Bus," but we were given a budget lodge with poor hygiene and a non-AC bus.
This is a clear violation of the agreement. I demand a partial refund of ₹5,000 as compensation for the substandard service; otherwise, I will be forced to approach the Consumer Forum.
Vikram Singh
I am writing to express my disappointment with the Shimla tour (May 2024) organized by your agency. The brochure promised "3-Star Accommodation" and "AC Volvo Bus," but we were given a budget lodge with poor hygiene and a non-AC bus.
This is a clear violation of the agreement. I demand a partial refund of ₹5,000 as compensation for the substandard service; otherwise, I will be forced to approach the Consumer Forum.
Vikram Singh
Question 9: Newspaper Graphics Quality
New Message
From: reader.voice@gmail.com
To: editor@dailytelegraph.com
Cc:
Bcc:
Subject: Feedback regarding poor print quality of Saturday Supplements
To the Editor,
I have been a loyal subscriber of your newspaper for ten years. However, recently I have noticed a sharp decline in the quality of the Saturday supplement. The graphics are often pixelated, and the text is smudged, making it very difficult to read.
As a leading daily, your visual standards should match your excellent journalism. I hope you will look into this technical issue and restore the printing quality soon.
Sincerely,
R.K. Gupta
I have been a loyal subscriber of your newspaper for ten years. However, recently I have noticed a sharp decline in the quality of the Saturday supplement. The graphics are often pixelated, and the text is smudged, making it very difficult to read.
As a leading daily, your visual standards should match your excellent journalism. I hope you will look into this technical issue and restore the printing quality soon.
Sincerely,
R.K. Gupta
Question 10: Mental Health Awareness
New Message
From: student.activist@gmail.com
To: editor@timesofindia.com
Cc:
Bcc:
Subject: The Rise of Mental Health Awareness Among Teenagers
Sir,
Through your esteemed column, I would like to highlight the rising awareness of mental health among teenagers. Unlike previous generations, today’s youth are more open about discussing anxiety and depression.
However, awareness is not enough; we need action. Schools must appoint professional counselors, and parents need to stop stigmatizing therapy. Social media has increased pressure on teens, but it has also built a community of support. We must nurture this positive change.
Thanking you,
Aditi Verma
Through your esteemed column, I would like to highlight the rising awareness of mental health among teenagers. Unlike previous generations, today’s youth are more open about discussing anxiety and depression.
However, awareness is not enough; we need action. Schools must appoint professional counselors, and parents need to stop stigmatizing therapy. Social media has increased pressure on teens, but it has also built a community of support. We must nurture this positive change.
Thanking you,
Aditi Verma
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